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3-star hotel Check-in 15:00 · Check-out 12:00

Hotel Punta Esmeralda

Experience warm hospitality at Hotel Punta Esmeralda in Playa del Carmen. Enjoy air-conditioned rooms, free Wi-Fi, outdoor pool, and a tranquil setting near colorful street art and Punta Esmeralda beach's swimming cenote.

19 & 20 calle 110, Calle 110 Nte Lote NUMERO, entre 10 Y 15 AVENIDA, colonia colosio, 77728 Playa del Carmen, Q.R., Mexico View on map
8.4/10
Very Good Based on 593 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Balanced Comfort in a Quiet Setting

Guests appreciate the friendly service and reasonable pricing, alongside basic but comfortable amenities. The hotel’s location offers a peaceful retreat, though it is somewhat removed from the town center.

Guests often praise

  • Welcoming and attentive staff who provide helpful recommendations
  • Effective air conditioning in the rooms for comfort
  • Affordable pricing providing good value for the stay
  • Access to a rooftop pool for relaxation

Worth knowing

  • The hotel is located in a tranquil neighborhood, a bit far from the town center
  • Rooms are humble and unassuming, with some featuring balconies
  • Limited on-site amenities such as no fitness center or airport shuttle
  • Not pet-friendly but offers kid-friendly facilities

Best for

  • Travelers seeking a quiet, budget-friendly stay near Punta Esmeralda beach
  • Guests looking for easy access to outdoor attractions like nearby parks and the cenote
  • Families and individuals wanting essential amenities without luxury frills
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About this property

Welcome to Hotel Punta Esmeralda

Hotel Punta Esmeralda offers a refreshing retreat in the tranquil neighborhood of Playa del Carmen, located at 19 & 20 Calle 110, Colonia Colosio. With a solid 4.2-star rating, it stands out as a welcoming and friendly destination ideal for visitors seeking both comfort and local charm. The hotel's setting, slightly removed from the busy town center, allows guests to immerse themselves in a peaceful atmosphere enhanced by vibrant street art and the unique experience of a swimming cenote right on Punta Esmeralda beach.

Guests consistently praise the attentive and accommodating staff who go above and beyond to provide helpful recommendations and answer any inquiries. This personalized service shapes a warm, inviting environment that makes every stay memorable. One guest, Matthew Pinto, remarked on the excellent air conditioning and reasonable prices, emphasizing how the hotel's amenities and ambiance exceeded expectations despite its distance from central Playa del Carmen.

Among its most popular amenities are free Wi-Fi, complimentary breakfast, free parking, and an outdoor pool, all complemented by air-conditioned rooms designed to enhance relaxation. Families will appreciate its kid-friendly atmosphere and accessible facilities, while those seeking a smoke-free environment will find comfort here. Although the hotel lacks an airport shuttle, business center, pet-friendly policies, and fitness facilities, it balances this with a charming on-site restaurant and a relaxed vibe that encourages guests to unwind.

Hotel Punta Esmeralda captures the essence of Playa del Carmen’s natural beauty and local culture. Its unique location beside a stunning cenote invites guests to explore waters only steps away from their rooms. This blend of practicality, serenity, and authentic Mexican hospitality creates a sanctuary for travelers who value genuine experiences over commercial bustle. Ultimately, Hotel Punta Esmeralda is not just a place to stay—it’s a place to feel at home, refreshed, and inspired to return.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Kid-friendly
Restaurant
Smoke-free

Not available at this property

Business center
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MP(
Matthew Pinto (Matt) Oct 08, 2025
10

This hotel was so welcoming and friendly! We absolutely loved our stay here. It is quite far from the center of town but we still regret nothing. The air conditioning in the room was great. The prices were reasonable. The clientele went above and beyond to answer any of our questions and provide recommendations. We would love to return and stay here again one day!

Location & neighborhood

Where you'll find Hotel Punta Esmeralda

Playa del Carmen, Quintana Roo, Mexico

Tranquil neighborhood with colorful street art & a swimming cenote at Punta Esmeralda beach.

  • Cancun International Airport 39 min Car
  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 1 hr 34 Car
  • Cozumel International Airport 1 hr 37 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Xcaret Park 116,916 reviews

Xcaret Park

Carretera Chetumal, Puerto Juarez km 282-Int B, Colonia Rancho Xcaret, Juárez, 77580 Playa del Carmen, Q.R., Mexico

4.8 · Amusement Park
Xplor Park 30,628 reviews

Xplor Park

Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

4.8 · Theme Park
Playa Punta Esmeralda 1,807 reviews

Playa Punta Esmeralda

Constructores 160, Nicte-ha, 77727 Playa del Carmen, Q.R., Mexico

4.4 · Beach
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